Shipping policy
Shipping Policy
1. Overview
At Shay Clothing, we strive to provide you with the best shipping options, ensuring that your orders reach you as quickly and efficiently as possible. This Shipping Policy outlines our shipping processes, costs, and delivery timelines.
2. Shipping Locations
We ship worldwide
For shipping please contact our customer service for availability and shipping rates.
3. Processing Time
All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
4. Delivery Time
Estimated delivery times:
- Netherlands: 2-5 business days
- Rest of the world: 6-10 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays or customs processing.
5. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
6. Customs, Duties, and Taxes
Shay Clothing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages
Shay Clothing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. International Shipping
For international shipping outside of the Netherlands , please contact us directly at Info@Shayclothing.nl to discuss shipping options.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Shay Clothing
Info@Shayclothing.nl
+31 6 87837466